Frequently Asked Questions
Everything you need to know about your Patta experience.
What is your standard shipping policy?
We offer worldwide shipping. Orders are typically processed within 1-2 business days, and delivery times vary by region, usually ranging from 3 to 7 business days.
How can I return an item?
You can return any unworn and unwashed items within 14 days of receipt. Please ensure all original tags are attached and use our online portal to generate a return label.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make modifications or cancellations.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend comparing these measurements against a similar garment you already own for the best fit.
Are your products authentic?
Yes, all products sold on our official website are 100% authentic and sourced directly from our production facilities or authorized brand partners.